James A. Wheat & Soons

> Shut the water off to your home:

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There is a shut off valve located where the water comes into the home.

This valve will shut the entire water supply system down.

If you do not know where it is; follow the cold water line from your water heater back to the valve. There is almost always a direct line from the main valve to the water heater.

> Light a pilot:

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Lighting a pilot is pretty much the same procedure on any gas appliance.

Not all appliances have pilots. Newer furnaces and gas dryers generally ignite on their own. Water heaters, older furnaces, and ovens generally have pilots that need to be relit. The directions specific to the appliance is generally on a sticker attached to the appliance.

General procedure is to turn the gas valve to the pilot position, press down on the knob and hold, at the same time light the pilot, continue to hold the knob down for 60 seconds, release the knob, and turn the knob to on.

> Garbage Disposal Not Working:

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If the disposal is not humming, push the reset button under the disposal, this is a surge protection reset.

If the disposal hums but the blades do not spin, attempt to un-jam the disposal with either an allen wrench supplied with the disposal (there is a slot for the wrench on the bottom of the disposal) or you can try using a broom handle to manually turn the blades.

> Air Conditioner Not Working:

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Have you checked your electrical breaker or fuses? Electrical surges and thunder storms cause frequent service failures to the air conditioning system.

The outdoor unit should have a fused disconnect box located on the wall next the air conditioner.

Test or replace those fuses. Check your air filter. Dirty or clogged air filters can restrict air flow and cause failures to the system or lack of cooling. If the system is running but not blowing air or you notice ice on the indoor or outdoor system, turn the system off. We cannot service the system if ice is present.

> No Heat:

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Check for a pilot if your system has as standing pilot system (usually older furnaces) and see above directions for relighting pilot.

Newer furnaces sometimes have circuit boards that show fault codes. Look for blinking lights located towards the bottom of the unit, behind the first door. Write down how the unit is flashing (example: 1 long - 3 short) and report them to the technician repairing your equipment.

Once you have recorded your fault code, turn the power off to the unit for 60 seconds. Turn the unit back on and it may recycle and turn on to give you heat until we can come test the system.

> Winterize / Un-winterize your outdoor faucet:

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To winterize: Locate and turn off the indoor shut off valve to the outdoor faucet.

Remove any hoses from the outdoor faucet and open the outdoor faucet completely.

Lift any O-rings or backflow protection devices (located at the outdoor faucet) to allow system to drain properly.

Go back inside and remove the bleed cap on the side of the indoor shut off valve. Some systems should be blown out with air from the bleed on the indoor shut off valve to help remove all water from the line. To un-winterize, repeat in opposite direction.

> Know these numbers:

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• Washington Gas 703 750 1000, if you smell gas in your home. They will send a crew out right away. They will not fix the leak but will turn the gas off to the home until we can get there.

• WSSC 301 206 8550, if you have a water leak and can not get the water turned off in your home. They will send a crew out right away. Again, they will not fix the leak, but they will turn the water off until we can get there.