More home improvement projects take place during the spring and summer than any other time of the year. At the same time, the number of complaints about poor home improvement jobs increases too! “As we approach the spring building season, our Office of Consumer Protection generally sees a rise in complaints involving home improvement projects,” says Maryland Consumer Rights Coalition Councilmember Nancy Floreen.
This year, the group is holding a free forum moderated by Eric Friedman, Director of the Office of Consumer Protection, to educate consumers and lead a discussion with experts on home improvements, including Marceline White, Executive Director of the Maryland Consumer Rights Coalition; representatives from the Maryland Home Improvement Commission (a division of the Maryland Department of Labor, Licensing, and Regulation); the Montgomery County Department of Permitting Services; and the National Association of the Remodeling Industry. The forum will cover a number of common issues people run into, including scams, contractor licensing issues, contract structuring, permitting requirements, and what remedies are available to consumers. Says Friedman: “Home improvement scams cost consumers tens of thousands of dollars each year. The best defense consumers have against fraud or disappointment when they employ home improvement contractors is to get educated about their rights and responsibilities.”
Preregistration for the event is not required, but it is recommended as seating is limited. ASL interpreter services will be provided with advance notice. To register for this forum or to request ASL or other services or aids you need to participate in the forum, call 240.777.3636 or MD Relay at 1.800.735.2258, or send an email to firstname.lastname@example.org.
Councilmember Nancy Floreen
Montgomery County Council
Wednesday, June 20th from 7 to 9 pm
Council Office Building, 100 Maryland Avenue, First Floor Auditorium, Rockville