240-399-5051

Why isn’t my gas fireplace working?

Posted on: December 8, 2014

A gas fireplace adds warmth and ambiance to any room in your home—it’s no wonder that homeowners throughout Montgomery County, MD and NW Washington, DC love installing them! But what do you do when your fireplace isn’t working properly and you’re not sure why? It’s time to turn to the expert help of the technicians at James A. Wheat & Sons. We can diagnosis and repair any issue you may be having with your gas fireplace so you can go back to enjoying cozy cups of cocoa on chilly winter afternoons.

Schedule your gas fireplace repairs today by giving us a call at 240-399-5051240-399-5051 or filling out the form to the right.

Gas fireplace troubleshooting

There are a number of reasons why your gas fireplace could be malfunctioning, including:

  • The pilot light is out or won’t stay lit. If your pilot light isn’t lit, your fireplace simply isn’t going to work. So, the first step is to try and relight your pilot—if you’re not comfortable doing this, just give us a call! However, if attempting to light the pilot light doesn’t work or it goes out again, there may be an issue, such as a draft, air leak, fuel deficiency, etc. Give us a call if relighting the pilot light doesn’t solve your issue.
  • There is black soot in the fireplace. When there is black soot in your fireplace, this is a sign that the flame is not burning cleanly or that there is too much gas in the flame. If this is the case, it’s important that you adjust the burner to allow more air into the flame—otherwise this could lead to problems down the line.
  • You can smell gas. If you are smelling a strong gas odor from your fireplace, immediately turn off the gas and open the windows to let the gas dissipate. Exposure to gas can be very dangerous to your safety and health, so any time you are smelling coming from your gas fireplace, it should be treated like an emergency. There is most likely a leak in your gas line connection somewhere, and it’s vital that you call for professional repairs immediately.
  • The main burner does not come on quickly or at all. The main burner should come on immediately, and if this is not the case, there is very likely a loose or damaged connection somewhere in the gas fireplace wiring. This is another situation where it’s important to call in expert help to make sure the problem is handled professionally and safely.

Get gas fireplace help from the experts

Whether you’re not comfortable troubleshooting your gas fireplace issues yourself or you’re just not sure what’s wrong, you can rely on the experts at James A. Wheat & Sons. We can handle any issue you’re experiencing with your gas fireplace in the Montgomery County, MD or Washington, DC area.

Contact us online or by phone at 240-399-5051240-399-5051 to schedule your fireplace repair!